FAQs For Tour Packages

Language isn’t a problem since most people we meet will speak English. Arabic, English, and Hebrew are all spoken. If you would like to learn some basic Arabic before your trip, your hosts will appreciate your desire to greet them in their language! We provide our pilgrims with a list of basic Arabic words and phrases.

The Holy Land is very safe for international visitors. Unlike other conflict zones, foreigners here are not intended targets of violence. Thousands of visitors from many countries continue to travel to the Holy Land every day without incident. Jumana Tours office personnel and volunteers in the Holy Land provide ongoing support throughout the pilgrimage. All Jumana Tours have been successful and without incident. In response to surveys taken after each trip, pilgrims consistently say they never felt afraid or in danger.

By traveling with Jumana Tours, you and your group will be generating economic activity that directly benefits Christian families living in the Holy Land and helps them to stay in this land in the midst of very difficult economic conditions. We use Christian tour guides and Christian owned hotels, restaurants, logistics providers and souvenir shops to provide the maximum economic benefit to Christian families. But even more important is the fellowship you bring to your brothers and sisters when you come to the Holy Land on pilgrimage. They will know that they are not forgotten and that the worldwide Church holds them in prayer as they remain steadfast witnesses of Christ in this special place. You will also almost certainly find that you receive far more than you give, and you will form lasting personal bonds that will continue long after you return home.

Pilgrims should be in generally good health. Prepare as possible for the long flight over and back and for the standing, walking, and climbing of stairs – it is suggested that preparation include a routine of moderate physical exercise. Generally our schedule on and off the bus will be from 8:00 am to 5:30 pm, but these times may vary on some days. Most days the longest walk time is only about a half -mile, but resting may be in the form of standing and listening to a description of what we are seeing before moving on to the next site or returning to the bus. Remember that many holy and historic sites do not have the same accessibility for people with disabilities as we are used to in the US, It is very important to have comfortable shoes. It is also important to drink water regularly so you don’t become dehydrated.

Meals generally consist of traditional middle eastern food. Most lunches and dinners will begin with an expansive appetizer course that includes many types of salad, hummus, and other types of traditional items such as grape leaves and olives. The main course is usually grilled meat (chicken, beef, and lamb) or fish with rice and vegetables. Fresh fruit is often included as dessert. Fresh vegetables and fruit are plentiful in the area and are always a good choice. Vegetarians can normally find a good choice of selections. Please notify your pilgrim leader before departure of any special dietary requirements, so that appropriate options can be arranged.

Telephone apps that can be downloaded for free onto smart phones in order to communicate with loved ones at home include WhatsApp and Viber. These apps work wherever you have internet access. Many mobile plans in the US allow you to add international service for one billing cycle (1 month) in the specific countries you will be visting (Israel and Jordan.)

Wifi is excellent at most hotels. But we remind you to enjoy a full experience of your pilgrimage by keeping device use to a minimum. You are here to get a real experience, not a virtual one! Try not to spend your pilgrimage “behind the camera” – professional photos of the holy places are available at many locations. The best and most meaningful memories will be your photos of the people you meet and your interactions with them.

Voltage in the Holy Land is 220, compared to 110 in the US. You will need an adaptor and a converter for small electric appliances. These items are available at most travel stores or on line. Chargers for laptops and smartphones accept wither 110 or 220 volts input, but you will still need an adapter because outlets in the Holy Land are a different design.

Credit cards are widely accepted, but many smaller shops prefer payment in cash. Take cash in small denominations and take a major credit card for emergency purposes. Cash should be in denominations of $5, $10, $20, $50. Take at least 25 $1 bills (US currency coins cannot be used in the Holy Land). A small change pouch is convenient for carrying small bills for small expenditures, but purchase a money holder that can be worn as a belt under your clothing as a secure way to carry most money and your passport. Wallets should never be stored in back pockets or in outer pockets of back packs. It is also recommended that money not be conspicuously displayed in public. Be sure to notify your credit card issuer before your trip that you will be traveling to Israel and Palestine.

The local currency in Israel and Palestine is the New Israeli Shekel (NIS), but U.S. dollars are accepted at most locations. Many businesses also accept Euros. There are many banks in Israel with a network of ATMs. In Palestine, the largest bank is Bank of Palestine which also has an extensive ATM network. Most ATMs have an English language interface and will dispense either in Israeli Shekels or U.S. dollars. Be sure to notify your ATM card issuer before your trip that you will be traveling to Israel and Palestine.

The Holy Land is seven hours ahead of Eastern Daylight Savings Time/ ten hours ahead of Pacific Daylight Savings Time. And it is two hours ahead of Greenwich Mean Time GMT.

Customary standard tips are additional to the basic price of trip and will be collected by your pilgrimage leader prior to departure. Tips are customary for guide, bus driver, and hotel waiters. Pilgrims can always give additional tips personally to guides, drivers, or waiters based on exceptional service provided. The recommended tips amounts are usually as follows:

  • $6-8/day for the guide
  • $3-5/day for the bus driver
  • $1-2/day for the hotel waiters

All travelers must have a passport that is valid for at least six months from your departure date. Be sure to have at least one copy of your passport that is kept separately from your actual passport during the trip and it is advisable to leave a copy at home with a friend or relative.


With travelers from across the world looking to visit this incredible country, we often get asked “Do I Need a Visa to Enter Israel”? It’s not difficult to get into the country and many countries are automatically granted tourist(B2) visas. These tourist visas are valid for 90 days, and only apply to a national and official passport. They are not a stamp, but a paper slip you should hold onto for the duration of your visit.


If your pilgrimage is visiting Jordan, a group visa will be prepared through Jumana Tours prior to your departure. Please remember to provide your full passport information at time of registration, for air ticketing and Jordanian group visa if applicable.

Travel insurance is not a mandatory, but highly recommended to secure yourself and be covered from unforeseen events. For US citizens you can Click here to see more details about the travel insurance.